What Does Error Code 1013 mean?
QuickBooks Error OLSU 1013 occurs when there is a mismatch between the information stored in your QuickBooks company file and the information provided by your financial institution during the online banking setup. This error prevents QuickBooks from connecting to your bank or downloading transactions, disrupting the synchronization between your financial data and the bank’s server. In this article, we will explain the QuickBooks error code OLSU 1013 and provide step-by-step instructions to help you resolve the issue and resume seamless online banking integration.
What are the Causes of QuickBooks Error OLSU 1013
- Outdated or incompatible QuickBooks software.
- Incorrect bank account settings or credentials.
- Changes in the bank’s website or server that affect QuickBooks integration.
- Issues with the Internet connection or firewall settings blocking QuickBooks’ access to the internet.
- Corrupted or damaged QuickBooks company file.
What are the Methods to Fix QuickBooks Error OLSU 1013
Step 1: Update QuickBooks to the Latest Release
Ensure that you have the latest version of QuickBooks installed on your computer. Check for any available updates and install them.
Step 2: Verify Bank Account Information
Double-check your bank account settings and credentials in QuickBooks to ensure accuracy. If needed, update or re-enter the correct information.
Step 3: Review Internet Connection and Firewall Settings
Check your internet connection to ensure it is stable and working properly. Also, review your firewall settings to ensure QuickBooks has the necessary access to connect to the internet.
Step 4: Deactivate Online Services for the Affected Account
Open QuickBooks and go to the “Chart of Accounts” section. Right-click on the account experiencing the error and select “Edit Account.” Navigate to the “Bank Feed Settings” tab and choose “Deactivate All Online Services.” Save the changes.
Step 5: Clear the Bank Feed Cache
From the QuickBooks Edit menu, select “Preferences” and then “Bank Feeds.” Go to the “Company Preferences” tab and click on “Clear Cache.” Confirm the action and click “OK.”
Step 6: Reactivate Online Services for the Account
Return to the “Chart of Accounts” and right-click on the account. Select “Edit Account” and navigate to the “Bank Feed Settings” tab. Choose “Set Up Bank Feed” and follow the prompts to reactivate online services.
Step 7: Update the Financial Institution Directory
Go to the “Banking” menu in QuickBooks and select “Bank Feeds.” Choose “Bank Feeds Center” and click on the “Financial Institution” drop-down menu. Select “Add New Bank” and search for your financial institution. Follow the instructions to update the financial institution directory.
Step 8: Run Account Set Up again
From the QuickBooks “Bank Feeds Center,” select “Set Up Account for Bank Feeds.” Follow the prompts to re-establish the connection with your bank and complete the setup process.
QuickBooks Error OLSU 1013 can disrupt your online banking integration, causing inconvenience and potential data discrepancies. By following the steps outlined in this article, you can troubleshoot and fix this error effectively. Remember to ensure your QuickBooks software is up to date, verify bank account information, review internet connection and firewall settings, clear the bank feed cache, reactivate online services, update the financial institution directory, and run account set up again.